After-sales

Warranty &
after-sales.

A clear starting point for caring for your fitted furniture and raising a project concern.

Last reviewed · October 2026

01

Workmanship and materials

Warranty coverage, manufacturer warranties and after-sales support depend on the agreed project contract, materials and supplied components. The applicable coverage should be provided with the final project documentation.

02

Care and exclusions

Appropriate cleaning, use, ventilation and care help protect cabinetry over time. Final exclusions may include misuse, unauthorised alterations, normal wear, third-party work or conditions outside the agreed scope.

03

Reporting a concern

Please contact the team with your project details, a description of the concern and supporting photographs where useful. We will review the issue and explain the next step under the applicable project terms.

04

Approval required

No warranty duration, remedy, response time or exclusion is being invented on this template. Final wording must be approved by the business and reviewed by a Kenyan-qualified legal adviser.

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